Refrirest Case: Managing a Manufacturing Process
Danilo Sirias, Melissa Tebedo (Reinert)

Abstract
The primary subject matter of this case is managing a manufacturing process. Secondary issues include, but are not limited to, long lead time, excess inventory, customer service, human resources, and organizational culture. The case is broad and addresses issues across multiple business functions. The case has a difficulty level appropriate for senior students or first-year master students. The case is designed to be taught in one class of three hours and is expected to require two hours of outside preparation by students.

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