Job Burnout of Information Technology Workers
Sara Cook

Abstract
Job burnout has serious dysfunctional ramifications, meaning substantial costs for organizations and individuals. Recent research has shown that the information technology (IT) worker’s is prone to creating work exhaustion, and that this work exhaustion is a trigger for depersonalization and diminishing achievement – the three conceptual components of job burnout. Prior research has found evidence of the prevalence of job burnout in information technology professionals; this study employs qualitative and quantitative strategies to identify factors that predict burnout of information technology workers.

Full Text: PDF