The Effect of the Factors leading to Job Satisfaction on the Innovation Level: Study on Workers in Islamic Banks operating in Jordan
Dr. Mohammad Al-Mahayreh, Dr. Moh.d Ahmed Abdel- Qader
Abstract
This study aimed to measure four sets of factors that cause Job Satisfaction which are: Salaries and Bonuses, Job
Duties and Responsibilities, Relationships with Colleagues and Managers, Appreciation and Self-esteem, on the
Innovation Level in Islamic Banks operating in Jordan. The Study population consisted of the whole workers at
the Islamic Banks operating in Jordan and they are: Jordan Islamic Bank, Islamic International Arab Bank,
AlRajhi Bank, Jordan Dubai Islamic Bank, with an estimated number of 2871 employees according to Jordanian
Bank Association Statistics in 2011. The study sample consisted of a simple random sample with a size of 339
from the workers in the Islamic Banks operating in Jordan, where 318 valid analytical questionnaires had been
retrieved with a rate of 93.5%. The study results indicated that there is an effect of two sets of factors leading to
the job satisfaction: as it found that there was a statistically significant effect of the level of rewards and
incentives and Respect & Self Esteem. While there was no effect of the job duties and responsibilities, and the
relationships with the managers and colleagues on the Innovation level in Islamic Banks operating in Jordan.
The study concluded a set of recommendations that are believed to be important in reinforcing the innovative
environment in these Banks, including: establishing special units in the Islamic banks specialized with innovation
and leadership, and the necessity of giving attention to the financial Incentives as a way to reinforce the
Innovation in the banks work environment.
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